Advice Team

The Advice Team is a professional service always here to help you resolve your problems.
The Advice Team is a professional service always here to help you resolve your problems.

We offer a professional, independent, confidential, and non-judgemental service. We provide support and representation to help you resolve your problems.
we offer advice on:

    Academic Issues
  • Extenuating circumstances
  • Complaints
  • General misconduct (e.g. bullying)
  • Academic misconduct (e.g. plagiarism)
  • Fitness to practice

    Housing
  • Contract checking
  • Landlord disputes
  • Finding a replacement tenant

    Money
  • Issues with Student Finance
  • Financial hardship
  • How to budget

If you are unsure where to get the help you need, please log an enquiry and our friendly advisers can explain what is available.

Check these Advice stats!

This year our Advice Team has dealt with 1,254 new enquiries!*

(From the beginning of July 2021 to end of June 2022)


Our Student Feedback:

“Willing to listen and prompt to respond to emails. I felt well represented throughout my case and reassured at all times. Excellent support with emotional well-being”


“The adviser I spoke to was very informative and very supportive. I have had 5 weeks of serious worrying and I felt very eased by the responses I got”


82% of students surveyed felt our Advice Team helped them progress or remain on their course
95% of students surveyed would recommend us to a friend

Advice articles

Latest articles from our Advice Team

Check the small print: is your tenancy agreement bills inclusive?

With energy prices across the UK set to increase further in October,?you should ...

Fri 30 Sep 2022
 
View more